I perfectly understand the situation with online purchasing where items cannot be tried on. At the end of our collaboration i want you and me satisfied with the process and the result.
As all of my items are made to order i do not accept neither refunds nor exchanges/returns.
CANCELLATIONS: Once the order is place, i will start working on it the same day (except weekends). If you still want it to cancel it after few hours after purchasing - i will accept. If you would like to cancel the order the next business day - i will have to charge you 20% as this part of the job will be done.
You can ask me as many questions as you need before purchasing on items and materials i am using. I will give detailed explanations in order to avoid all kind of misunderstandings.
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